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COMPLIANCE GUIDELINES for the CAN-SPAM Act of 2003
S.877 CAN-SPAM Act of 2003 (Enrolled as Agreed to or Passed by Both House
and Senate) This Act may be cited as the "Controlling the Assault of Non-Solicited
Pornography and Marketing Act of 2003 ", or the CAN -SPAM Act of 2003 .
The Federal Law, which went into effect on January 1, 2004, creating a single
national standard to regulate commercial e-mail, will preempt all existing state
statutes on the regulation of spam, and will authorize the Federal Trade Commission
(FTC) and the states' attorneys general to enforce its provisions. The Act will
not ban spam outright, but rather will create a set of standards that must be
followed.
Links to info on law:
Below you will find suggested guidelines to help you comply with the CANSPAM
Act:
Required:
Prohibited:
Potential liability:
Potential liability under the Act is quite broad, as the Act implicates not
only the individuals actually distributing the spam e-mails, but also extends
to companies who procure their services. For instance, if using a "rental
list", you will need to be sure it comes from a highly reputable organization.
If a company knowingly permits a third-party spammer to act on its behalf, it
is subject to prosecution under the Act. Thus, companies or individuals enlisting
the services of e-mail distributors had better take care to ensure that e-mails
being sent on their behalf by distributors are in compliance with the law.
Critics point out that some spammers live abroad and hence are outside U.S.
jurisdiction. But the fact is that many big-time spammers do reside in the United
States. Moreover, the bill cannot be evaded by hiring an offshore spammer. A
person in the U.S. who hires an offshore spammer to send unlawful e-mails would
be fully liable under the bill. Many legitimate businesses currently use
opt-out mechanisms that work the vast majority of the time. If a mechanism repeatedly
fails to work, it would clearly be thought that a spammer is violating the law.
Criminal and civil penalties:
Violators of the Act can be subject to stiff criminal penalties, which
include fines and up to five years in prison. Civil damages can amount to as
much as $250 per spam e-mail. Aggravated violations can cause civil damages
to be tripled. The Act empowers federal and statute authorities, as well as
Internet access providers, to institute civil actions against offenders. The
bill applies both to spammers and to those who hire spammers. One of those parties,
if not both, is likely to have some real resources.
It is true that state attorneys general are uncomfortable with federal legislation
that preempts state laws. But other parties charged with enforcing the bill
have been far more positive. In particular, ISPs--whose networks are burdened
by spam and who have been on the front lines in the spam battles to date--have
expressed strong support for the bill. The FTC has also said the bill should
be helpful in its enforcement activities.
Future:
The legislation takes an opt-out approach as opposed to an opt-in approach,
though this will most likely become a thing of the past with implementation
of the "Do-Not-Spam" Registry. The Act calls upon the FTC to develop
a national "do not spam" registry comparable to the FTC's well-known "do not
call" registry for telemarketers. The FTC has been given six months to submit
a comprehensive plan to Congress for implementing the do not spam list. The
FTC is to implement the plan three months after review by several congressional
delegates.
"Contrary to the opinions of some who think that this law will end legitimate commercial email marketing, the CAN-SPAM Act will help responsible email marketers by making fraudulent and deceptive email practices punishable by fines and jail time," - Matt Blumberg, CEO of Return Path, an email performance management company.
"Under the Can-Spam bill, … spammers--who currently perceive little risk--will suddenly be risking criminal prosecution, Federal Trade Commission enforcement and million-dollar lawsuits by state attorneys general and Internet service providers (ISPs)." - U.S. Senators Ron Wyden (D-Ore.) and Conrad Burns (R-Mont.) co-authored the Can-Spam Act of 2003.
For more specific info on compliance and more, see the spam.org paper on Mailing Lists: Accepted "Good Practices"